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Cypress, TX · Fulfillment center

Fulfillment & FBA prep questions, answered.

Pricing, minimums, storage, receiving, returns and how we protect your inventory. 34 answers in one place.

Services & Fulfillment

What fulfillment services does Prep Service Texas offer?

We provide receiving, inventory management, warehousing, pick and pack, order fulfillment, shipping, Amazon FBA preparation and other ecommerce fulfillment services.

Do you work with Shopify sellers?

Yes. We support Shopify businesses with inventory receiving, storage, order processing, pick and pack, and direct-to-consumer fulfillment.

Do you support Amazon FBM fulfillment?

Yes. We provide fulfillment support for Amazon FBM sellers, including inventory storage, order processing, picking, packing and shipping.

Do you support TikTok Shop sellers?

Yes. We offer ecommerce fulfillment services for TikTok Shop sellers, including inventory receiving, storage, order processing, picking, packing and shipping.

Do you provide Amazon FBA preparation?

Yes. Our services include receiving, inspection, FNSKU labeling, polybagging, bundling, carton preparation and forwarding inventory to Amazon fulfillment centers.

Do you work with small businesses and startups?

Yes. We welcome small and growing ecommerce businesses. Pricing and service arrangements depend on order volume, product requirements and fulfillment needs.

Can you handle multiple product SKUs and brands?

Yes. We can receive and manage multiple SKUs and brands. Requirements and pricing are evaluated based on inventory volume and product specifications.

Pricing & Fees

How much do your fulfillment services cost?

Our pricing depends on order volume, product dimensions, weight, packaging requirements and services required. We provide customized pricing based on each client’s specific needs.

Do you have a standard preparation fee?

Yes. We offer a standard preparation fee, which will be confirmed based on the products and preparation requirements.

Do you charge for outbound master cartons?

Our outbound master carton fee is $3.50 per carton.

Are there additional preparation charges?

Additional charges may apply depending on product dimensions, weight, packaging, labeling, bundling and special handling requirements. We confirm applicable charges before proceeding.

Do you offer a written pricing agreement?

Yes. Once we review and agree on the specific products, SKUs, packaging requirements and expected monthly volume, we can document the agreed pricing in writing.

Do you charge inventory receiving fees?

No. We do not charge a separate fee for receiving incoming inventory.

Do you charge setup or onboarding fees?

No. We provide account setup and client onboarding at no additional charge.

Is there a monthly minimum order requirement?

For Amazon FBA preparation, the minimum is 30 units per SKU. For FBM and DTC fulfillment, minimums depend on your order volume. Ask us for details.

Want exact numbers for your products?

Tell us your SKUs, volume and services. We reply with a custom quote within 24 hours.

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Storage & Inventory Management

Do you offer free storage?

We offer 7 days of free storage initially. As long as inventory continues moving and orders are being shipped regularly, we do not charge storage fees.

What happens if my inventory stops moving?

If we notice no inventory activity for 15 consecutive days, we will notify you in writing and provide an additional 15 days free to arrange inventory removal.

After this notice period, any remaining inventory will be subject to storage charges of $10 per box per week.

What is considered inactive inventory?

Inventory is considered inactive when there has been no outbound inventory activity or order movement for 15 consecutive days.

What happens if I decide to terminate my account?

If you decide to terminate your account, we will provide a 15-day period to arrange the removal of your remaining inventory.

Any inventory remaining after the applicable removal period will be subject to storage charges of $10 per box per week until removed.

How can I remove my inventory from the warehouse?

You can arrange your own pickup or shipping carrier. Alternatively, we can coordinate shipping on your behalf, with transportation costs agreed upon separately.

Inventory Protection & Responsibility

Is my inventory protected while it is in your warehouse?

We take responsibility for inventory while it is in our custody. Under our proposed written agreement, we will reimburse clients at their documented invoice cost in the event of theft, fire, accidental damage or missing inventory, subject to the agreed terms and claims process.

How do I submit an inventory damage or loss claim?

Clients should provide written notice of the issue along with supporting documentation, such as inventory records, commercial invoices, photographs and other relevant evidence.

The specific review procedure and reimbursement timeframe will be defined in the written agreement.

What happens if inventory is suspected of being connected to fraudulent or deceptive purchasing practices?

We will provide written notice and a reasonable opportunity for the client to submit supporting documentation, such as commercial invoices and purchase records, before inventory is disposed of.

Exceptions apply where immediate disposal is legally required or necessary for safety.

Inventory Receiving, Packaging & Returns

Do you accept inventory directly from wholesale distributors?

Yes. We accept wholesale inventory shipped directly from distributors, including multiple SKUs and brands.

Do you require purchase invoices?

We may request commercial invoices, purchase records or other supporting documentation when needed to verify inventory sourcing and product compliance.

Can I send an inventory spreadsheet before shipping my products?

Yes. We encourage clients to provide an inventory or SKU spreadsheet in advance so we can better understand their products, quantities and preparation requirements.

Do you provide packaging materials?

Yes. We provide standard packaging materials at no additional cost.

Do you handle customer returns?

Yes. We offer return management as a separate, fee-based service. Please refer to our Return Processing page for details and applicable pricing.

Still have a question?

Message our Cypress, TX team on WhatsApp, Monday to Saturday, or request your quote.

Order Quality & Fulfillment Capabilities

Do you guarantee order accuracy?

We maintain a stated order accuracy rate of 99.99% through barcode scanning, quality-control checks and process verification. In the rare event of a fulfillment error, we will cover the costs required to correct it, including return shipping and re-fulfillment, subject to the applicable service terms.

Can you handle both B2B and B2C fulfillment?

Yes. We support both business-to-business (B2B) and business-to-consumer (B2C) fulfillment requirements.

Do you offer gift messaging or special packaging?

Yes. We can accommodate gift messaging and special packaging requests. Specific requirements and any applicable costs will be confirmed before fulfillment.

Technology & Client Access

Do clients have access to fulfillment software or an inventory management portal?

No. We do not currently provide clients with direct login access to our fulfillment software or an online inventory management portal.

Getting Started

How do I get started with Prep Service Texas?

Simply submit our online fulfillment Get a Free Quote form. Provide your business information, sales platforms, estimated monthly order volume, SKU details and required services.

Our team will review your requirements and contact you to discuss customized pricing and the next steps.

How do I receive a customized fulfillment quote?

Use the Get a Free Quote form on our website. The more information you provide about your products, dimensions, weight and monthly order volume, the more accurately we can evaluate your requirements.

Ready to hand off your fulfillment?

Send us your product details for a custom quote, or chat with us on WhatsApp Monday to Saturday.